Terms & Conditions

Terms & Conditions


Security

Credit card details are entered on a secure page and are transferred using SSL.

3D Secure transactions are accepted.


Delivery

All tickets must be collected from the venue. If you bring your email confirmation of booking this will be accepted.


Refunds and transfers

Refunds and tranfers are only given at the discretion of the cinema management team

All refunds are given as Forum Cinema vouchers which are valid for 6 months and must be collected from the cinema within 1 month of issue. Refunds will only be given on uncollected tickets or tickets that are returned to the cinema at the time of the refund request.

Tickets for films will only be refunded more than 24 hours before the show.

Tickets for live events onscreen returned more than 24 hours before the show will be put back on sale as soon as possible; however, refund vouchers will only be issued in the event that the tickets are resold AND the show is sold out.

Tickets for films will only be transferred to another date or time if requested at least an hour before the time shown on the ticket.


Cookies

This site uses some unobtrusive cookies to store information on your computer. Some cookies on this site are essential, and the site won't work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.


We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you're not happy with this, we won't set these cookies but some nice features of the site may be unavailable.



By using our site you accept these terms.